FAQ


    FREQUENTLY ASKED QUESTIONS
    ABOUT EAGLE SOFTWARE

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    Below is a list of Frequently Asked Questions about Eagle Software and Herbst Software.

    Who is Eagle Software?

    Eagle Software is a registered trading name of Customised IT Solutions. Eagle Software is a Herbst Software reseller, based in Dublin, but with a customer base nationwide. We are a professional team of experienced Herbst Software experts and we supply, train and support our customers to an extremely high level. We pride ourselves on our relationships with our existing customers and we provide an expert, friendly service.

    What Products does Eagle Software offer?

    Eagle Software offer, and support, a range of Herbst Software products, to suit a wide range of business industries. Herbst Software is a complete business management modular based software package, incorporating all aspects of business including order entry, van sales/handhelds, stock control, nominal ledger and payroll. Eagle Software is also an authorised reseller of award ESET award winning Antivirus Software.

    What size of companies use Herbst Software?

    Herbst Software is a comprehensive accounting system suitable for small to medium-size businesses operating in a local, or international, context. It includes solutions that will serve your needs throughout the lifecycle of your company, even as your requirements grow. We provide services for customers with staff sizes from 1 to 250. We deal with customers ranging from 1 member of staff up to 250.

    Can I convert my data from other software packages?

    Yes, converting your data from other software packages is painless using our handy Excel import/export utilities. Your system migration will be easy and hassle free, allowing you to get up-and-running with Herbst Software as quick as possible.

    Is Herbst Software easy to use?

    Yes it is extremely easy to use, which helps minimise training and get users up and running quickly. Herbst software interface has been designed with Microsoft users mind, so you the user immediately feels comfortable and in familiar surroundings.

    What reporting capabilities are available with Herbst Software?

    Herbst Insight comes with a full range of reports as standard, but there is also a full Report Designer built into the system, allowing for bespoke, and specific, reports to be designed to suit your needs.

    Can I assign Multiple Users?

    Yes, you can setup unlimited users, each with their own profile. Restrictions can be applied, including what the user can do/see within the system, as well as being able to apply validations/warnings on certain actions, for certain users (eg. Selling below margin, low stock etc). Insight also has a full security log allowing you to keep track of all movement within the system by users.

    Is Herbst Software Multi-Company?

    Yes, Insight is a multi-company software package, allowing for companies to kept separate. Herbst Software also provide a package called Herbst Multi-Company Reporting (MCR) which allows you to consolidate multiple companies for reporting purposes.

    Is Herbst Software Multi-Currency?

    Yes, Herbst Software is a true Mullti-Currency software, allowing for complete management and control of your international business.

    Can Herbst Software allow for different stock valuation methods?

    There are 4 stock valuation methods to choose from:
    1. Manual Cost
    2. Average Cost
    3. FIFO
    4. LIFO

    Is Herbst Software Cloud based?

    We have both options available to our customers. Herbst software can be purchased as a cloud based system or as a local server based system.

    How are costs applied? Are they yearly amounts, or do you pay upfront?

    There is an initial cost when purchasing the software, and then there is a yearly maintenance contract thereafter. This annual fee will allow you to receive all updates and improvements that become available; as well as paying for our exceptional aftercare services.

    Can I get a Demonstration of Herbst Software and how it can benefit my Business?

    Of Course! We would be happy to arrange for someone to call to you and show you the benefits of Herbst Software. We can discuss how it may revolutionise your business. Just call us on 01-5311460.

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